cn i trade my samsung glyde for an alias or another phone.?

Question

my glyde is screwed up and it has been since i got it. the touchscreen stops working to the point where i have to restart my phone 10 times a day for it to work. if i took it to the store is it possible for me to get a refurbished alias or something instead of them giving me the same phone refurbished? i would make sense to me that they would do that considering that the alias is a cheaper phone

Answer 1

As long as you haven't had the phone for more than 30 days you shouldn't have a problem getting a different phone. I made the mistake of keeping mine too long and now im stuck with my glyde. It also depends on the sales rep at your verizon retailer. I took mine to one place 3 times to get it fixed/replaced and they refused to do anything about it. Then i took it to a different retailer and they gave me a replacement no problem, so if one place wont help you, try another one. good luck

Answer 2

Did you get it new? Like your new every two or something? Anyways you do have thirty days to bring it back at no charge and switch to a different oh, glad I didn't get that phone, I was checking out the glyde, instead I got the LG Decoy, and hated it, returned it within the 30 days and got the Chocolate 3 and LOVE it!

Answer 3

The original EnV is by far the best phone verizon has ever launched. Check if they still have it somehow. I would definitely get it!