Can't access email on HTC Desire?

Question

I recently changed my email password on my laptop and ever since I can't access my email on my HTC Desire. I've gone to the email settings on my phone and put in the new password but when I press 'Next' a warning prompt comes up reading "Authentication failed. Please verify your username/password". The email address is correct and I've re-typed the new password many times but the same prompt keeps coming up.

Any idea's on what I need to do to sort this out?

Answer 1

Try to delete your email account and set it up again from beginning.

Answer 2

listed under are some issues that may assist you sparkling up the subject. Your college may well be employing Microsft substitute, yet in addition they could choose to have Outlook internet get right of entry to enabled. Your telephone makes use of the OWA url and credentials to sync. besides to having OWA enabled, they might have your account disabled for this option. Ask them in the adventure that your ActiveSync is enabled. on the present time, it quite is maximum possibly they are employing SSL. i could be shocked in the event that they do no longer seem to be employing SSL. discover out the URL of OWA and then get right of entry to it out of your internet browswer.

Answer 3

Ask ur provider